Lifetime Protection Plan ("Limited Lifetime Warranty") – LUXINI

Lifetime Protection Plan ("Limited Lifetime Warranty")



Lifetime Protection Plan ("Limited Lifetime Warranty") :


What is covered by this Lifetime Protection Plan? Luxini ("Luxini") warrants the Luxini-retailed hardware product and Luxini-retailed accessories contained in the original packaging (“Luxini Product”) against defects in materials and workmanship when used normally in accordance with Luxini's published guidelines for a period of a LIFETIME from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Luxini's published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.


What is not covered by this Lifetime Protection Plan? This plan does not apply: (a) to protective coatings that are designed to diminish over time or batteries, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the Luxini's specifications (Luxini specifications are available at www.luxinishop.com under the product description for each product); (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the product outside Luxini's published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Luxini; (g) to an Luxini Product that has been modified to alter functionality or capability without the written permission of Luxini; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Luxini Product; (i) loss of item; (j) if any serial number has been removed or defaced from the Luxini Product; or (k) if Luxini receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Luxini Product, and you cannot prove in any way that you are the authorized user of the product (e.g. by presenting proof of purchase). If it has been sufficiently demonstrated, at Luxini's sole discretion, that an item meets all of the requirements necessary to be eligible for this plan, Luxini's exclusive remedy will be to offer reimbursement for the repairment of the defective item, offer a replacement of the defective item, or offer another form of reimbursement; the decision of which will again be made solely at Luxini's discretion. If Luxini determines that a warranty claim is valid and a replacement would be the best solution, Luxini will cover the replacement and/or the parts to repair it, and the client would cover the labor or the shipping for the new replacement. If this plan is canceled within the first thirty days of purchase, a full refund of the plan will be issued. If the plan is canceled after thirty days, one fourth of the plan will be refunded. The plan remains valid until one repair, reimbursement or replacement is serviced. 

For details on the Limited One Year Warranty, please see here.